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Sometimes consumers have second thoughts after buying goods that might be expensive, infrequently purchased, not meet performance expectations or are associated with a high level of risk. What role(s) do the sales reps play in the buying center? To attract and maintain habitual purchasers, marketers spend considerable effort. and more. 77. Pedro Bechara, manager of the lab, is asked for a recommendation, and he suggests buying Macintosh computers instead of Windows PCs. 72. The skydiving team's buying center has a(n) __________ organizational culture. always include his firm in their universal set.C. Consumers involved in habitual decision making engage in little conscious decision making. Frank acts as the __________ in the business department buying center. When reviewing her firms business buying process, Carla noticed a company requirement that they have at least three qualified bids from suppliers for any purchase over $50,000. Franchising is the riskiest way to enter a foreign market. consumers may view their roles differently in different countries. promotional efforts.D. BMW, the German company that manufactures automobiles, motorcycles, and other products, owns and operates a manufacturing plant in Spartanburg, South Carolina in the United States. Frank also helps Kim to make appointments to see professors to discuss textbook choices. To avoid this potential problem, Ralph will evaluate all of marketing actions EXCEPT his: With companies on the Internet like Expedia, consumers are better informed about costs and benefits of purchasing options. Indias young people mostly live in rural areas in large families. 71. redefine determinant attributes. carefully demonstrate the software to his customer's staff. D) involves actual rather than potential customers. Meredith is engaged in. He will look for information about the general economic environment, population size and growth rate, and. Which of the following is NOT one of the major trade agreements affecting global marketing? offers insights into information search methods. to develop basic strategies for dealing with their behavior. Ethan considered three important attributes when deciding where he would do his banking: the convenience of the location, hours of operation, and interest rates for CDs. are unaware of key determinant attributes. Question: Marketers are particularly interested in postpurchase behavior because it O involves both compensatory and noncompensatory consumers. This is an example of using a. A. visit customers after they have moved into their home. always include his firm in their universal set. offers insights into ritual consumption.C. Logically, Kelly's next step in the consumer decision process would be to: A key to successful marketing is determining how to meet the correct balance of __________ needs that best appeals to the firm's target markets. A. In _____, the buyer is often the only member of the buying center involved in the process. Marketers are particularly interested in postpurchase behavior because it: involves both compensatory and noncompensatory consumers. She was leaning toward charging a, higher price than competitors to help demonstrate that, hers was a high-quality product. Marketers frequently design customer relationship management programs to, 67. Geert Hofstedes cultural dimensions concept focuses on five dimensions of __________ in a country. provides insights on the information search process. A __________ is a type of reseller, a business that buys from other businesses but does not significantly alter the form of the products it buys. This E-mail is already registered with us. postpurchase harmony.D. stimulate impulse voting.D. Complaint behavior is of interest as an important form of market feedback to organizations 258 Journal of Marketing . Marketers are particularly interested in postpurchase behavior because it entails actual rather than potential customers. involves actual rather than potential customers . Ricks company faces __________ demand. China has imported fewer goods from the U.S. each year for the past decade. Which country has a large literate population which has helped it move up to become the world's seventh largest economy? NCD company wants to expand into the Mexican market. Chinas standard of living has dropped over the past 30 years. Like many consumers, Glen engages in considerable alternative evaluation when buying habitual products like his Coke. offset performance risk with financial risk. personally valuable, antique, or foreign-made. Many teenagers, both male and female, have clothes they purchased in the past that they "would not be caught dead in" today. 80. Tom is concerned about __________ capabilities in Bangladesh. Manufacturers would prefer to produce in a country with a trade __________, because it signals a greater opportunity to export products to more markets. Explore our library and get Marketing Homework Help with various study sets and a huge amount of quizzes and questions, Find all the solutions to your textbooks, reveal answers you wouldt find elsewhere, Scan any paper and upload it to find exam solutions and many more, Studying is made a lot easier and more fun with our online flashcards, Try out our new practice tests completely, 2020-2023 Quizplus LLC. Whenever she sells an expensive vacation package, she encourages the customer to buy travel insurance, which provides reimbursement in case of trip cancellation due to illness or another emergency. In order to maximize potential, segments and target markets can and should be defined by more than just geography. Which of the following is one of the global entry strategies? Companies can help overcome language difficulties in using brands by. Although she has looked at several brands, she refuses to buy a computer that weighs more than five pounds. declining fuel costs allowing cost-effective shipping to global markets. Marketers are particularly interested in postpurchase behavior because it A. involves both compensatory and noncompensatory consumers. Alex decides to make a donation to the Autism Research Institute. Gerald is assessing global entry strategies for his gourmet sandwich business. These make up her __________ set. extend problem solving beyond ritual consumption. C) avoids situational conflicts. Generally, people buy one product or service instead of another because they perceive it to be a better value. psychological risk.D. most consumers in developing countries live in densely populated cities. Because the United States imports more goods than it exports, it operates under a(n). For each unit sold, the price sellers receive after the tax (net of tax) is achieve standardized pricing across affected industries.D. In a _____ situation, the buying center is likely to proceed through all six steps in the buying process and involve many people in the buying decision. The student body president is the __________ in the buying center. 2020-2023 Quizplus LLC. This could be the result of, The process by which goods, services, capital, people, information and ideas flow across national borders is referred to as. C. $27 India prevents foreign investors from entering into joint ventures. Generally, people buy one product or service instead of another because they. When Kinkos replenishes its supply of copy paper, it most likely involves a _____ situation. Firms hope that helping consumers to learn more about a company and its products will affect consumers. Chinese consumers are not interested in purchasing products from the U.S. a country that exports more goods than it imports. involves actual rather than potential customers. Organizational culture may vary by geography. Cultural nuances, subcultures, and consumers different views of their roles in different countries can make __________ complicated. He does not want to take a lot of risk and he is willing to limit his control of international stores. Which of the following is an example of a government buyer? Jorge decides on a strategy of setting low expectations for his performance in the debate, telling reporters "Don't mis-underestimate me." are theoretical and have little relation to what happens in the real world. alienated Beverly, the real decision maker. Question 8 Marketers are particularly interested in postpurchase behavior because itSelect one: d. involves actual rather than potential customers.9. to contribute to the theoretical knowledge in those disciplines. Once consumers have recognized a need, they begin to search for ways to satisfy that need. She carefully monitors the issuance of new home permits to anticipate how many appliances she will need to buy in order to supply her customers. External agencies and government bodies publish safety ratings for cars to help consumers alleviate _____ risk. efore going on his first business trip to China, Brad asked his Chinese American friend to advise him on customs and values common among the Chinese businesspeople he will likely encounter. LinkedIn is mainly used for ________ in the B2B marketplace. After need recognition, a business develops __________ that suppliers might use to develop their proposals. When she calls on the business faculty at General University, her first stop is to chat with Frank, the business department secretary. Markham Publishing is known for its consultative buying center culture. The growth rate of the world population will remain relatively constant in the future. Refer to Figure 4-8. Why are marketers particularly interested in postpurchase behavior? E. involves both actual and potential customers. Jordana is buying a laptop computer to take on trips. promote products more frequently in traditional media. perceptual learning. 62. Marketers are particularly interested in postpurchase behavior because it: A. involves both compensatory and noncompensatory consumers. When making an important purchase, consumers often consult friends and family. D. involves actual rather than potential customers. Most B2B buying situations can be categorized into three categories: new buys, structured rebuys, and automatic rebuys. 72. decreasing competition for intellectual capital. Indias population is fairly old and aging fast. Which of the following needs pertains to the performance of a product or service? He offers them tastes of anything special he is cooking that day, and has a database with their birthdays, offering regulars a free meal on their birthday. How can this blog help CA Technologies with B2B marketing?

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