It goes against our guidelines to offer incentives for reviews. Verification can help ensure real people write reviews about real companies. Find out how we combat fake reviews. Thanks for the 5star review and comments. Allows you to increase fees and add extra service costs when you need to. I'll soon be on the way to that HOT GIRL SUMMER BOD, Hi XXX. Plenty to choose from and I havent had to wait around to do my work out. (Tues or Thurs would be ideal as these classes are generally low on numbers. Hello, thank you for taking some time to leave us a review.Would you begin by sending us an email to reviews@jdgyms.co.uk and provide further information regarding this?Thank you. I would recommend this place to everyone who would like to get fit and healthy, Wow! Please do not hesitate to reach out to us through social media if you wish to ask any questions or share any experiences. You will be amazed by how much time you save with Direct Debit collection. I've even signed up to a PT Molly Simpson, sets you workout sessions, talked you through nutrition and is really motivating. It's great to hear your enjoying the classes at our Bury gym. Im getting up early on a couple of days to do the Tues & Thurs 6:30 hiit and hiitstep any chance of those going on at 9:30 too? We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. If you pay the Great gym, friendly staff and a good group of people. JD gyms bury, you should be ashamed. Cash can be extremely convenient for your customers, allowing them to pay in person at their own convenience, without having to use any technology in the process. Best wishes The JD Gyms Team . 7f"% I hope it makes sense for them to switch from fixed paying users to a wave of students paying 5 for the first month. WebContact Us jdsports.co.uk Customer Service Need some help? Great gym! These are always busy classes which gives a much more fun and energetic workout. hb```" L3lk```T>+ds$ @BP YqV,y,^KUJ002x@K How much do Print Modified on: Mon, 19 Apr, 2021 at 12:02 PM For We are delighted to see this is 5 stars and are so pleased to hear you enjoyed your day pass so much you have joined! Contact Support Knowledge base Membership Looking to join? I am so happy my wife convinced me to join. YesNo Send (Our Head Office secure unit that deals with Direct Debit payments has had to close, so we are unable to simply refund the payment.). The only thing preventing this from being a 5 star rating is the app should be able to tell you how many people are in the gym at a specific time. Find out how we combat fake reviews. Foundry Street, Angouleme Retail Park, BL9 7AZ Bury, England, GB, Fantastic gymSpotless cleanPlenty of equipment Brilliant staff around if you need them, Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars The JD Gyms Team . It was very busy when i showed up the first time to JD gyms in Nottingham. We reckon we've covered just about everything you need to know. Term 3.3 does state you must confirm you are at least 16 years old!If you wish for further assistance with this query, please can we ask you to respond via the ticket you have raised for cancellation? All the staff and PTs are lovely. Hello Thanks so much for leaving us a review! Hi, thanks for the 5star review! Was a member at Middleton and switched over to here after attending an open the day. Hi, thank you for leaving a review! plus the sauna is great too, especially when you dont have to pay any extra. We will take your comments on board and use the feedback to help us improve our service in the future. HIIT step especially is one i would love to try, maybe Thursday 9.30 JD? My bank said I'm not covered by the DD guarantee scheme. We're always happy to find out what our members think, so if you'd like to pass on your comments regarding this, please send an email to the Manager on bury@jdgyms.co.uk The JD Gyms Team KH Kherys 2 reviews GB 4 Apr 2022 The new gym is amazing Direct Debit collection ensures that the correct amount will leave your account on the correct day, greatly simplifying managing your personal cashflow and budget. We also ensure all reviews are published without moderation. Thanks. To make the most of the space where possible, though, we are always looking to expand and improve our facilities. We use dedicated people and clever technology to safeguard our platform. Hello, thanks for the review! I hope it makes sense for them to switch from fixed paying users to a wave of students paying 5 for the first month. Please look at your Direct Debits and you will see a Webfamous athletes number 23 nickname. And if you really want to be helpful in the gym, at least approach the dudes with disgusting form in between your hovering around women. We will take your comments on board and use the feedback to help us improve our service in the future. Please note, this phone number is for the billing team only, and they will only be able to assist with queries related to member payments. Brilliant atmosphere, brilliant setup, beautiful machines. There is a lot of space for everyone. i feel more comfortable in this gym in comparison to my last one. Would love to see some Grit classes and/or Hiitstep on a 9.30 class. The communication is all between the customer and their bank, with you simply being the receiver of any payments. Thanks. Hello, thank you very much for your review. The gym itself is okay, some cables arent smooth but gets the job done. Customers should not be tied into paying for further months. WebIf you wish for an induction to the gym, you can arrange this with the team directly. Only early stages but hopefully I'll get to my fitness goals. MANAGE YOUR PAYMENTS ONLINE Do you need to pay an overdue membership fee, update your bank account details, or reinstate a cancelled Direct Debit instruction? Hi, thank you for leaving a 5star review! @mollysimpson_pt, Impressed with the gym and facilities, but more so impressed with the staff. Using Direct Debit can transform how you run your business, bringing benefits to customers, your staff and your bottom line. Its a great gym with lots of equipment and plenty of space. WebContact JD Gyms customer service. Here are 8 tips for writing great reviews. Tried this number and it doesnt work. It goes against our guidelines to offer incentives for reviews. hbbd```b``"WPRO Dr09L`]'% rYd,@y "qXL?o YD Reduces membership and payment admin by always keeping you in the loop automatically. Many gyms will forgo all the issues that cash and cheque bring, and instead take card payments for their membership collection. Very clean and tidy plenty of hand sanitizers and cleaning spray. Thanks for the 5star review and comments.It's really made our day Best Wishes, The JD Gyms Team . We're always happy to find out what our members think, so if you'd like to pass on your comments regarding this, please send an email to the Manager on bury@jdgyms.co.uk The JD Gyms Team , The new gym is amazing, so much more equipment and a lot more options for working out. loving this gym, so much more equipment here which is good because you dont have to wait to use something. It would be nice to see some more Grit classes on at 9.30 as its near impossible to make the 6.30 ones due to childcare. We look forward to you continuing your fitness journey with us.The JD Gyms Team . Friendly staff and very approachable and helpful. Vantablack the Blackest Black; Anti Slip Paint for Metal; Urine Repellent Portray | Anti Pee Paint; Find the Right Waterproof Paint The treadmills seem to have electric problems and occasionally give me an electric shock (friction?). WebYou can find your membership reference number on the email you received when you joined the gym, this is also linked to your monthly direct debit which can be found on your online Spinning and the studio always feel really warm though, any chance of cranking up the AC a bit , Hi Jennifer, thanks for the 5 star review! So just stop it. Keep up the great work The JD Gyms Team . Good platforms for powerlifting.My issue is the poor gym etiquette. The classes are great, the instructors are really motivating. I find it very concerning that you think a 14 year old ticking a box makes this ok. You should be checking ID, there are no safeguarding measures in place and I am guessing that you are not insured for minors either. @mollysimpson_pt, Thank you for your time to leave us a review - we absolutely love to hear this. Standing Order is a recurring payment method where the customer puts in a request to their bank to pay your gym a set amount each month. Really nice looking gym, plenty of equipment available and a friendly atmosphere! Did you find it helpful? It's great to hear your enjoying using the facilities at our new Bury gym and we will be sure to pass this onto the team! Thanks, The JD Gyms Team . endstream endobj 266 0 obj <. Don't cancel the direct debit, you have to give notice (in writing or email) as per the agreement as most will add charges on top for failed collections. Thu, 25 Feb, 2021 at 8:36 AM I dont have a UK bank account, can I I left my phone number along with this review and we have completed the online form to cancel. WebReply from JD Gyms - Bury 14 Apr 2022 Hello, thank you for taking some time to leave us a review! We will use your review to help us deliver a better experience for each and every visit! Really nice looking gym, plenty of equipment available and a friendly atmosphere! We are delighted to see this is 5 stars and to hear you have found Tom so helpful and made you want to stay at JD Gyms! Web: JD Gyms Solution home Membership Managing your membership Can I speak to someone about my membership / payments? Having been elsewhere that felt quite intimidating this place is so welcoming and a really positive atmosphere. This keeps you in the loop when it comes to your member and their bank account. Ive also done classes with a young girl with green eyes she was friendly and nice . staff seem friendly. Anyone can write a Trustpilot review. love it, Wow! If you are a member of a gym, contact us here instead, you can always download our complete direct debit guide, Implementing An Effective Referral Campaign, Why Our Fully Integrated App Is Integral To Your Club, We provide you with direct debit guarantees and set them up, We handle all contact between your members and their payments, We handle all debt collection for any defaulted payments. The gym itself is okay, some cables arent smooth but gets the job done. As an alternative to cancelling we offer "No contract" should mean no contract. Were not denying that is the case, but when you take a step outside of your daily routine, you might be surprised by just how much extra time and effort youre spending just to collect your monthly memberships. With the arrival of Everlast Gyms comes a group training timetable that rebels against convention. Our team strive to make your experience with us the best it can be. In short, Direct Debit is a payment system which uses the bank as a middle man. If youre not currently using Direct Debit, then in all likelihood youre using one of the following methods below. Please feel free to drop an email to the gym or give them a call and a member of the team will be in touch. JD gyms are running an illegal customer service department as they refuse to answer any refunds. Keep up the hard work on your fitness journey Ahmed! Suggested companies are based on peoples browsing tendencies. WebSupport : JD Gyms How can we help you today? It's great to hear youre enjoying using the facilities at our gym! , I wish there was a live count of how many people are at the gym to know whether it is busy or not. Improves member retention by reducing payment defaults and taking your members attention away from their payments. Taking contracts from 14 year olds and not asking for id. Best wishes The JD Gyms Team DT Darren Thomas 5 reviews GB 17 Apr 2023 Verified Great gym Would you begin by sending us an email to reviews@jdgyms.co.uk and provide further details of your query.Following this, we will be able to put you in touch with the relevant department.The JD Gyms Team , Hi there, Thank you for leaving us a review, we are thrilled to see the 5 stars Best wishes The JD Gyms Team . Before you contact us, please check if your query can be answered by our Frequently Asked Questions. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. WebGreat gym but could improve. Its a good gym some of the equipment needs updating, and does get a bit busy at peak times, but not waiting around long to go on things so can still get my workouts done. Anyone can write a Trustpilot review. We use dedicated people and clever technology to safeguard our platform. Introducing Direct Debit collection for your gym memberships might be the single best decision you make for your business. ?Keep up the good work :), Thank you for your time to leave us a review - we absolutely love to hear this feedback, especially for Jayne. The gym is clean, well organised and a feels very inclusive. Our team at the Contact Centre have replied to you via email regarding this query. With such an extensive timetable theres so much choice. Webjd gym direct debit contact number. I would recommend this place to everyone who would like to get fit and healthy, Wow! This would be awesome.I was desperate to try Jayne's HIIT Step this morning as the buzz around this class has been huge and it did not disappoint it was electric! Your level of cleanliness leaves little to be desired. Secondly, when it comes to your collections, the amount of time that cash adds into the mix is staggering. Companies can ask for reviews via automatic invitations. In a nutshell, the most satisfying gym and that too at an affordable price. Another family memember cancelled at the same time (we joined a new gym) and hand delivered her cancellation and cancelled the direct debit with her bank. * You can find your Reference Number on any payment correspondence (email/letter) you have received from us, or on your membership sign-up confirmation email. So happy I transferred to the new Bury site! Hats of to you. This is our last month there. Hi Ryan. Thank you The JD Gyms Team . I am happy with JD gyms because they have a big amount of space and lots of equipment. Its weird and its creepy. WebManage Gym Membership. WebWait for a member services representative to contact you by phone or email to process your cancellation. Please can you send an cancellation request through our website and someone from the member service team can look into this for you. You gain entry to the gym using their app which generates a QR code to scan at the the entrance. And of course all Direct Debits have been frozen now, so they wont get taken next month etc. Note that it can take up to 30 days for your cancellation to be processed Ashbourne Membership Management has been growing over 25 years to handle every single aspect of club management. Simply book a free demo with us and let us show you the future of your gym. WebA new JD Gym (Bury) has opened in my area. Theres no water in the showers and the sauna is not working. Date of experience: 29 December 2022 Reply from JD Gyms - Nottingham 3 Jan 2023 Hi Rebecca, I can see that you have been in correspondence with a member of our team and this issue is now The gym refuse to accept that i cancelled. Very clean and tidy plenty of hand sanitizers and cleaning spray. Hello, thank you for taking some time to leave us a review.Would you begin by sending us an email to reviews@jdgyms.co.uk and provide further information regarding this?Thank you. Hi Rhys to change any direct debit details please contact our payments team on 01444 449042. Suggested companies are based on peoples browsing tendencies. Help us improve this article with your feedback. We have tried to cancel this contract and still no one has even bothered to ring. Other than that its a great facility with great equipment, Hello Thank you for your feedback. Very helpful and down to earth! By taking card payments, you know that all of your revenue is instantly available in your business bank account, with no extra trips to the bank or keeping an eye on cash. Resolver is not affiliated to, Masar Group. Hello Chris. I'll soon be on the way to that HOT GIRL SUMMER BOD, Hi XXX. It's great to hear you enjoy using the gym overall! )Save me having to get childcare sorted to attend early classes unnecessarily!I always feel at ease in the gym and it is always clean. If you notice, or are informed, that one of your monthly Direct Debit payments has been missed then you need to pay the outstanding balance as soon as possible. Felt a bit apprehensive going to such a large gym but the staff really make you feel welcome. Brilliant atmosphere, brilliant setup, beautiful machines. Jayne is an incredible instructor who always pushes you to get the best out of your workout. I cancelled my membership on the 11th August and they have taken the fee until December over 80 of my money. Keep up the hard work on your fitness journey! Tens of thousands of gyms, health clubs, leisure centres and even personal trainers already use direct debit to collect their memberships every month. Ticket number 636271 - call me to sort my money asap!!! I am very thankful to train here. 285 0 obj <>/Filter/FlateDecode/ID[<62E83326D0477D42BCB3A0D8E2F48347>]/Index[265 33]/Info 264 0 R/Length 102/Prev 134632/Root 266 0 R/Size 298/Type/XRef/W[1 3 1]>>stream We hope that the customer service you're receiving helps you with your condition and that you continue to enjoy attending JD gyms , I wish to cancel my membership and request a refund as i signed up and used the gym for one day and was very shocked at how dated and badly laid out the gym was i have not returned since, Hello, thank you for leaving a review. Ilkeston Road, Chettles Trade Park, NG7 3AG Nottingham, England, GB. After recently having a baby I chose to get a PT to help lose the baby weight, not only am I losing the weight but Im also getting stronger with every sessions and shes always available for support outside of the gym. The JD Gyms Team . . WebIf you have a query regarding a payment, or wish to change your billing date, you can call us on 0300 303 4800. I also love her Body Attack, Pump and Combat classes. Facilities are very clean as is the gym. However, I do wish there could be a cheaper offer for students though, as 20 a month definitely adds up when youre relying on student loan! Companies can ask for reviews via automatic invitations. Hello Chris. 11 How do I sign up for a membership? Perfect gym regarding availability of most equipment and cleaning wise. Glad to hear that you are enjoying the gym, keep up the great work The JD Gyms Team . Ticket number 636271 - call me to sort my money asap!!! So just stop it. This was the reason I left DW gym in bury which had same issue. Hello, thank you very much for your review. Yes WebJD gyms are running an illegal customer service department as they refuse to answer any refunds. Your team have to manually keep an eye on who has and hasnt paid, and unless your members are very regular when it comes to their payments, youre likely going to have to spend a lot of time tracking your money down. Theres a reason why most businesses dont accept cheques anymore, so itd save your club and team members a world of hassle by dropping them ASAP if you still use them. Wow! Thanks for the 5star review and comments. Advert suggest a single month's membership is purchasable without a contract, but JD Gyms makes you agree to pay for at least one more month's membership via direct debit. Alternatively, please raise a new ticket via our online form and we will be happy to help:https://help.jdgyms.co.uk/support/tickets/new The JD Gyms Team , Asked for cancellation of membership back in March and still nothing has been done absolutely shocking customer service no reply nothing and I refuse to pay a penny to them due to lack of contact and communication I will never go here again awful gym, Hello Abi, thank you for reviewing JD Gyms. Hello Thanks so much for leaving us a review! One of the PTs will give unsolicited gym advice to women in the middle of their sets. And yet, there are thousands more who are discovering why Direct Debit might just be the simplest solution theyve been looking for when it comes to reliably collecting their monthly memberships without having to keep an eye on it constantly. We hope you continue to enjoy your fitness journey with us Best wishes The JD Gyms Team , I'm very happy with that gym, a lot of equipment here, people actually working out insteed of taking pictures. WebPrint. The customer can cancel or change it at any time they like without informing you. . And of course, with members paying at completely irregular dates, your cashflow is severely affected by always having to chase the next payment. Allowing your members to sign up via Direct Debit is quick, easy and hasssle-free. Ilkeston Road, Chettles Trade Park, NG7 3AG Nottingham, England, GB. Thank you The JD Gyms Team . Our unique range of instructor-led classes can only be found at Everlast Gyms and are designed for all fitness levels, challenging and elevating our members from CONTENDERS to CHAMPIONS. A Direct Debit Guarantee allows you to adapt the payment to suit your business needs. Companies can ask for reviews via automatic invitations. 37 people in a 6.30am class is incredible and certainly has set me up for the day, thank you Jayne & JD Gyms Bury! . Check out our FAQ's and Customer Service Pages. WebIF YOUVE MISSED A DIRECT DEBIT AND NEED TO MAKE A PAYMENT, FOLLOW THESE SIMPLE STEPS: You can make a card payment online, securely by clicking the here. 2023 Trustpilot A/S. Overall, cash adds a lot of admin time to your club payment collection and completely derails any regular cashflow as your payments come in whenever your members remember to pay you, or whenever you manage to catch them. The staff are helpful and seem really enthusiastic. Contact JD Gyms now. But thats the most important aspect of Standing Order. Very good structure and equipment, but student promotions make it impossible to workout properly, the gym overflows even during off-peak hours. Thanks for taking the time to leave this review! Please dont worry we will ensure that as soon as we reopen, we will add a FULL MONTH FREE on to your membership so you dont miss out on what youve paid for. It's spacious, there's something for everyone irrespective of what one's fitness goal and the training regime may comprise of. 297 0 obj <>stream All the staff and PTs are lovely. They refuse to respond to my email saying it will take 7 days to come back and then tell me once they do respond it will take 21 days for a refund. Sorry we couldn't be helpful. We will use your review to help us deliver a better experience for each and every visit! I was going to the gym before but that is poop compared to JD gyms. Advert suggest a single month's membership is purchasable without a contract, but JD Gyms makes you agree to pay for at least one more month's membership via direct debit. However, when we requested all payments to be frozen on Friday, some Direct Debit payments had already been requested and were clearing with banks, so we were unable to stop the payment going out today, sorry. WebMost Read Articles. Since your team still have to keep track of when members need to pay, your team are still responsible for tracking down members and having repeat discussions with members about their membership. Hi Ryan. The treadmills seem to have electric problems and occasionally give me an electric shock (friction?). JD gyms are running an illegal customer service department as they refuse to answer any refunds. We also ensure all reviews are published without moderation. SORRY IF WEVE ALREADY TAKEN YOUR DIRECT DEBIT. Your first payment is taken when you sign up and will be made via debit or credit card. JUST WOMEN. Direct Debit is a realiable way to transfer funds electronically between UK banks. It would be nice to have some bands for gym work. It's great to hear you're enjoying your fitness journey with JD Gyms , I train at two gyms Nottingham and Mansfield Both fantastic Mansfield 5 star has everything and is super clean Nottingham 3 star what lets it down is changing room and shower cleanliness and not enough clips for the equipment apart from that its great. Introducing Direct Debit collection for your gym memberships might be the single best decision you make for your business. When it comes to Direct Debits, we can drastically reduce your admin and free up your staff in 5 simple steps: If you want to take a look at what your club could be with Direct Debit collection, then we can give you a completely free demo and consultation, simply to run through the process, our systems and answer any questions you might have. We are pleased to hear that your gym experience involves so many different aspects of our service. Modified on: Sun, 16 May, 2021 at 11:10 AM, You can find your membership reference number on the email you received when you joined the gym, this is also linked to your monthly direct debit which can be found on your online banking or bank statement.. I am happy with JD gyms because they have a big amount of space and lots of equipment. Customers should not be tied into paying for further months. Allowing your members to join on a contract and set up a direct debit increases retention and sign ups significantly. Thanks for taking the time to leave this review! Resolver can help you send your complaints to JD Gyms. Useful. Some of the equipment are worn but in good working order. All rights reserved. The equipment is all of great condition and there so many different machines/ weights etc. It was very busy when i showed up the first time to JD gyms in Nottingham. They also offered 5 for the first month and then 20 for additional months. We are really pleased you're enjoying your JD Gyms experience. Date of experience: 21 April 2023. it looks amazing. One of the PTs will give unsolicited gym advice to women in the middle of their sets. From direct debits to website maintenance and handling your energy bar sales Ashbourne handles it all. Hi there, thank you for your feedback in regards to the class timetable Emma. The customer is in control. With a Direct Debit, you get the benefits of Standing Orders regular and automatic payments, but with all the control on your end. The JD Gyms Team , Love jd nottingham as i suffer with body dysmorphic disorder and very bad Anxiety best gym there is for suffers like me manager jimmy him n his staff are the most friendly bunch i was so nervous joining the gym but so glad i did and they have good p/t daniel layzell lost 9st in weight with dan in 12 months working in dan diet and fitness programme great range of equipment easy to use spotlessly clean super value for money i recommend this gym 100%, Thanks so much for leaving us a 5 star review!
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jd gym direct debit contact number