200 N. LaSalle St. Suite 900, Chicago, IL 60601. There was an issue the first 2 days because I was out of state. This site requires JavaScript to work correctly. 2023 CareerBuilder, LLC. Ricky Arriola is the Founder and CEO of Inktel Holdings Corp, a company headquartered in Miami and with offices throughout the United States. Report this job. Each client project is unique and will require different work schedules that may vary from early morning to late-night hours. Hiring and training as well can be virtual with Inktel staff located across the country in various states. Sephora and Inktel are seeking WORK-FROM-HOME independent contractors who are passionate about beauty, providing world-class service and would like to represent one of the the worlds top beauty brands and retailers. Inktel provides Contact Center Solutions to many Fortune 500 companies, federal/state/local government agencies, . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities, The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. entertainment, news presenter | 4.8K views, 28 likes, 13 loves, 80 comments, 2 shares, Facebook Watch Videos from GBN Grenada Broadcasting Network: GBN News 28th April 2023 Anchor: Kenroy Baptiste. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. The Podium is also a great way to meet other individuals in the organization that work out of different sites or business verticals. 41 CFR 60-1.35(c), 8200 NW 33rd St. Terms and Conditions document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Inktel Contact Center Solutions is a Business Process Outsourcer, providing intelligent, professional, and advanced Contact Center Solutions and Services for dozens of companies around the world. Inktel offers ongoing career development through the Inktel ACE Academy which is a comprehensive, 18-month training program composed of ten modules addressing the most critical skills needed for supervisors and managers. You will pay a fee to work here. Depending on the client's needs, the expected hours you would need to be available to work would be 32 hours unless our business needs change. Inktel culture lives and breathes through our customers, our partners, and our employees because Inktel is Where Talent Lives. You are also watched constantly. On average, employees at Inktel stay with the company for 3.0 years. Service - Start 5/1 - $15.50 plus Bonuses #MGC, REMOTE Luxury Brand Cust. Email us at careers@Inktel.com (HINT: that's one way you know it's us!) Please enable Cookies and reload the page. Hiring and training as well can be virtual with Inktel staff located across the country in various states. . This is a virtual customer support job taking incoming calls, working from home using your own computer equipment that meets our technical requirements. Inktel at home is a unique virtual work lifestyle for individuals who might have traditionally considered working in a customer contact or engagement center providing customer service, technical support or other support services such as chat or social media. After these are completed, the LDP members are then placed in various elective tracks that will be chosen based on job performance, participants preferences, and Inktels business needs. Absolutely! We will help get the answer! Vnligen aktivera JavaScript i instllningarna fr din webblsare. Can I request time-off for vacations or appointments? Vi har tjnster frn start till slut som hjlper er hlla kvaliteten uppe under hela rekryteringsprocessen. As a matter of policy, BBB does not endorse any product, service or business. The managers/supervisors were quick to help and respond when needed. That group of girls I mentioned earlier? This includes Phone, Text, Chat, Email, and Social Media support. Does the job listing sound too good to be true? scusiamo se questo pu causarti degli inconvenienti. Suite 100 All roles for the most part; Answered by Brand Ambassador (Former Employee) - Remote - April . Nov 28, 2022. We'll be sending you new jobs as they are posted. Wireless, Satellite and/or HotSpot internet connections are not supported. You must treat this as a professional position and keep your office completely noise-free. Attendance for training and production requires 95% attendance. Inktel, headquartered in Miami Lakes, Florida, and established in 1997, is a business process outsourcing company specializing in contact center solutions.. Employees also rated Inktel Direct 2.4 out of 5 for Company Culture, 2.0 for Rewards You Receive, 2.9 for Growth Opportunities and 3.0 for support you get. After 6 months of employment, you will qualify to optin to the following benefits: short/long term disability, life insurance, and a 401K plan. Between having your computer barged into and "whispered" to while doing chats, they also "coach" you everyday on the calls you do. BBB Business Profiles are subject to change at any time. Please, activate it in the options of your browser. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Lets connect and find out how Inktel creates world-class interactions, 8200 NW 33rd St,Miami, FL 33122Suite #100, 8200 NW 33rd St. Inktel is honored to be a part of the 50 Year SOCA, Team Inktel had a blast at yesterday's 2023 #Corpo, Congratulations to Myrye Loffredo, Inktel's March, New Podcast Episode Alert: "Customer Service, New Episode Out! You need to ensure that you will focus on the customers at all times by working in a consistently quiet environment during your shift. You will be responsible for chat contact from clients but can be transitioned to handle multiple platforms, including phone and email at any time depending on client needs. $45K Per Year (Employer est.) All training is paid, mandatory, and is conducted both online and over the phone. No one told us at the beginning when we interviewed that it would be rotating shifts. Suite 100 BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The modules cover leadership, time management, change management communication, legal compliance, among other areas. Our success depends on the satisfaction of our customers, partners, andmost importantlyour employees. 11/04/2022. All content is posted anonymously by employees working at Inktel. Caso continue recebendo esta mensagem, Disculpa Head researcher Dennis Hoffman concluded that the project would generate $167 million for Tempe over the next 30 years. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Inktel Contact Center Solutions is a Business Process Outsourcer, providing intelligent, professional, and advanced Contact Center Solutions and Services for dozens of companies around the world. Constantly questioning our supervisors/team leads and never getting a clear concise answer. The work contract is sketchy and unclear. Who ALL have since quit!! And the customers were 90% easy to help. 0 suggestions are available, use up and down arrow to navigate them, FT Customer Service Representative (Work From Home). For approximately nine months of the program trainees will rotate among three required departments. Growth and Development ProgramA program offered to employees which offers course scheduled on various topics designed to train employees on important skills needed for their personal and professional growth and development such as Time Management, Communication, Emotional Intelligence, Conflict Management, Problem-solving, etc. Were here to help! Inktel will never: Ask you to transfer or wire money Ask you to pay for recruitment-related expenses Ask you to interview in Google Hangouts or other online public domains Send you an email from any address that doesn't have @Inktel.com in the domain name Send an unsolicited job offer - asking you for your driver's license, social security number or bank account information Ask you to order equipment from us Note: for certain at home or remote jobs you may be required to have your own computer or other at home equipment for use in your job. The work contract is sketchy and unclear. Inkcredibles, no matter where they are, add passion the Inktel way even if their chatty coworker is their pet dog. Do I need to complete a training program? Our work environment includes the follo Do you want to receive a free, professional resume evaluation from TopResume? Official response from Inktel Contact Center Solutions. Navigates change in a positive way while taking on new responsibilities that have improved Inktel. You must be able to establish a designated work space, free from noise and distractions to handle incoming phone calls. REMOTE Luxury Brand Cust. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. The compensation package for this position includes a competitive base salary and the opportunity for hourly increases based on performance and tenure. Because we partner with many Global 1000 companies, we offer a wide variety of opportunities and experiences to employees at all levels. Absolutely! This content is only available to subscribers. Our vision To be recognized by our employees, clients, community, and peers as the standard for service and performance excellence. As a job seeker, what should I be on the lookout for in a job description? No clear communication from leadership. and both meet and comply with their provisions. Jumbles:GURNEYCAVORTTRUDGE HINDERHOTTERMISHAP, Answer: To better understand addition, their teacher wanted them to GIVE IT SUM THOUGHT. What does that mean for our clients? real person. InkWell is your home for healthy tips, news & notes, recipes, our calendar of events, and our stories of Inktels journey to workplace wellness. Minimum 32 hours per week, however it is very likely that it will be 40 hours or more. excuses voor het ongemak. It means the absolute best talent in the industry will handle your business. GEORGIA ONLY #MFK, View More Jobs at Inktel Contact Center Solutions, Training: Tuesday - Saturday 1:30pm - 10pm EST, Operation: 5 Day work weeks with schedules that will include weekends and weekdays anytime between the hours 8 AM - 12 AM EST, Operation: 4 day work weeks must include FRIDAY - MONDAY, anytime between the hours of 8 AM - 12 AM EST. It put us at odds with each other as a team. Able to communicate effectively with customers, management, and peers. Youll know youre being contacted by a real representative of Inktel when: You receive an email from a @inktel.com email address You are interviewed before you are sent an offer letter You will find the real job on our website at www.inktel.com. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Learn about flexibility and work from home benefits at Inktel Contact Center Solutions. Although each client project is different, you will be scheduled to work 32 hours per week. We never require you to purchase anything from Inktel. WISH is an Inktel initiative designed for our employees to submit wish requests on their behalf, other employees, or even others who are important in their lives. I don't believe one person should ruin the company but honestly I've never been disrespected so bad. Miami, FL 33122. 25% of Inktel employees are Hispanic or Latino. Terms and Conditions and mental wellness at Inktel Contact Center Solutions. Trainers will be available during set times to answer any questions you may have via an online chat room or conference call. Miami, FL Easy Apply 20d. Wou Voted for "2021 Best Place to Work in FL"* by the Sun Sentinel 2 years in a row! Was a group of eight girls !!! Will I need to work weekends or holidays? Don't work for this place. Eligibility for these projects is determined by performance and scheduling availability. We strive to support the growth of business and philanthropy in an effort to tackle the pressing issues facing our community, this nation and the world. Suite 100 67% of Inktel employees are women, while 33% are men. International Association of Better Business Bureaus. "Inkcredibles", no matter where they are, add passion the Inktel way even if their chatty coworker is their pet dog. Demonstrates strong commitment to meeting the needs of co-workers, management, and clients. To unlock your profile and take advantage of all features on CareerBuilder.com, you need first to upload or build a resume, [Call Center / Administrative Assistant / Fully Remote] - Anywhere in U.S. / Up to $60K per year - As a Customer Service Rep you'll: Support the Acquisitions Manager(s) by taking incoming calls/leads and qualifying them and building rapport at the time of initial and ongoing conversations; Manage the CRM by inputting the live leads and attaching each lead to a marketing campaign and sales rep; Schedule all (physical and phone) appointments for sales staff; Handle confidential information with sensitivity and discretion; Communicate Appointment details with Acquisition Managers and keep on top of the flow of tasks; Return calls in a Fast, pleasant, and upbeat mannerHiring Fast >>, Help us improve CareerBuilder by providing feedback about this job: What if I have questions when Im working? I never want to even speak with anyone from this company due to his behavior. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Minimum Monitor and Accessory RequirementsMonitor: Minimum Internet Connectivity RequirementsStandard Connection / Speed, Receive alerts for other SEPHORA CSR Chat - REMOTE Contractor $18/hr- OH Only Start 4/7 #MSP job openings, Salary.com Estimation for SEPHORA CSR Chat - REMOTE Contractor $18/hr- OH Only Start 4/7 #MSP in Ohio, OH. Als u dit bericht blijft zien, stuur dan een e-mail Training will be provided on client information and systems used. I do not recommend this place of employment. to let us know you're having trouble. The next day he offered to pick it up again but this time I was blatantly disrespected and I was extremely shocked. They are a joke and I caution anyone who attempts to work there. What if I feel Ive been deceived by someone using the Inktel name? Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Stay away from this horrid mess of a company! Ive had to reach out 3 times for payment information, and seem to be getting the run around. We and our third-party partners use cookies and other technologies to improve your user experience, collect browsing information, for advertising, and other purposes when you use our websites and apps. Including A team lead and the director herself. Requisition Number: TRAIN001809. Lets connect and find out how Inktel creates world-class interactions, 8200 NW 33rd St,Miami, FL 33122Suite #100. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Hiring Remote Customer Service Reps - Part-Time/Full-Time - Hourly Rates Ranging $16-$26/Hr. As a result, you may be asked to work on weekends and holidays. As a Home Service Partner at Inktel, youll have access to various career development opportunities through our internal recruitment efforts as well as our ongoing training and development resources. Miami, FL 33122. How many working hours per week are required? That's $12 million more than what was forecast in the Coyotes' first . questo messaggio, invia un'email all'indirizzo Note: Most subscribers have some, but not all, of the puzzles that correspond to the following set of solutions for their local newspaper. It leads to a happy workforce that genuinely cares about the work they are doing, industry-low turnover rates, and the very best talent in the industry. for use of our website. Inktel Holdings is the owner of several leading business process outsourcing companies - Inktel Contact Center Solutions LLC, Inktel Government BPO Services LLC, iD Commerce & Logistics LLC and Buena . Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Wir entschuldigen uns fr die Umstnde. This place should be shutdown for unreasonable practices. Inktel culture lives and breathes through our customers, our partners, and our employees because Inktel is Where Talent Lives. A) Salary.com storing your resume for purposes of providing you with the job posting service. Takes accountability for all work activities and personal actions. We take great pride in recognizing individual accomplishments. Si vous continuez voir ce All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. CareerBuilder Nordic AB, C/O Kungsholmens Kontorshotell, Warfvinges vg 31, plan 4, 112 51 Stockholm. With 330 rooms, including 11 suites and 36,000 square feet of meeting space, management of the hotel is expecting to be able . What roles at Inktel Contact Center Solutions can work from home during the COVID-19 outbreak? By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. Nous sommes dsols pour la gne occasionne. AZ International Auto Show & New Car Buyer's Guide 2020 Model Year, Your California Privacy Rights/Privacy Policy. Service - Start 4/24 - $15.75 plus Bonuses #MGC, Remote Luxury Fragrance Ambassador - Start 4/24! Ci The day I came back I offered to drop off the equipment but I received no response. Onsite Call Center Supervisor - Cosmetics (#MEX) Miramar, FL Easy Apply 5d. We power our mission with Inktels Passion for People philosophy by only hiring candidates who strive to be their very best. This is a virtual customer support job taking incoming calls, working from home using your own computer equipment that meets our technical requirements. per informarci del problema. To use our website, you must agree with the Leadership Development ProgramA program designed to develop a firm career foundation for recent college graduates who demonstrate a profound desire to succeed and thrive on being challenged. How do I schedule the hours I want to work? Through company activities, community events, guest speakers, wellness awareness campaigns, health fairs and much, much more, InkWell seeks to make the well being of our most valuable resource, our people, a top priority. 14% of Inktel employees are Black or African American. message, contactez-nous l'adresse Strong desire to be helpful and take ownership to resolve customer situationsTroubleshoot technical issues that are related to products not working as expectedProvided customer relationship management tool to research inquiries, document customer interactions, and issue replacementsReceive and respond to inbound customer inquiries via phone, email, and text while updating internal computer applications and systemsAnswer incoming customer inquiriesCollaborate with management teams to stay updated on new products, services, and policiesEngage with clients in a friendly and professional manner while actively listening to their concernsOffer support and solutions to customers in accordance with the company's customer service policiesMaintain required product knowledge to deliver best in class service, Excellent interpersonal and verbal skills, clear diction, tone and knowledge/use of proper grammarAbility to explain complex, step-by-step processes to customers over the phonePrior customer service/troubleshooting experience preferredAbility to multitask by reading, typing, and navigating through applications while speaking with customersMust be able to communicate effectively with customers, management, and co-workerExhibit a positive attitude and bring enthusiasm to work each and every dayProven record of great attendance and demonstrating skills as a team player. Inktels differentiation is in the caliber of talent we choose, the focus placed on selecting the very best talent, growing that talent, putting that talent in the best situation to succeed, and then recognizing and rewarding that talent properly. naar Of course, you will have normally scheduled breaks where you can handle personal items such as having your lunch or managing simple in-home chores. It can be to fulfill a need, a goal, or contribute to a cause they feel strongly about. We strongly believe we can make a difference in the lives of our team members. Are there opportunities for career advancement? This is common practice for the work at home field. This includes Phone, Text, Chat, Email, and Social Media support. Working from home is a great way to be able to spend less time commuting and more time spending with family and hobbies. The supervisor I was assigned,****, offered to pick up the equipment from me because I had issues with transportation, which again, was extremely nice. Youll be asked to provide your hours of availability during the application process, as well as to confirm your availability with one of our Recruiters during the selection process. Do you have a bad gut feeling? For those contracted, we provide training materials to prepare you to meet the more specific operational requirements of the client project you are assigned to once you are a Service Partner at Inktel. Flexibility is a key part of being a Service Partner at Inktel. Do I work a fixed schedule or will my schedule vary? Miami, FL 33122. It is through two internal programs, ACE Academy and Leadership Development Program, that this is accomplished. A noise-cancelling headset is also strongly recommended. Talent that is passionate, driven to succeed, inspired to perform and measured according to how their performance impacts your bottom line. Our mission is to be the most valued and trusted business partner in the customer solutions space. The Inktel at home platform is built to support Windows-based PCs only. How much time does it take to complete the training? Review fromNaria M. 1 star. To be successful as a Service Partners at Inktel, you must have a strong working knowledge of computers and be comfortable using both the Internet and e-mail. After these are completed, the LDP members are then placed in various elective tracks that will be chosen based on job performance, participants preferences, and Inktels business needs. 8200 NW 33rd St. Will I have time to do other things while Im at work? Training time is dependent on the needs of each client project and can range from a few days to a several weeks in duration. Lamentamos A program designed to develop a firm career foundation for recent college graduates who demonstrate a profound desire to succeed and thrive on being challenged. Our Passion for People is more than just a tagline, its the philosophy that drives our competitive advantage and has minimized our turnover rates to industry lows. Instructional Designer - Manufacturers Rd (Remote), Astec (Chat - Jerome Ave), Chattanooga, TN. You may also be offered the opportunity to work additional hours to support a particular client project. Its fast! Specific hours vary by client project. For approximately nine months of the program trainees will rotate among three required departments. Are you sure you wouldnt like a free professional resume evaluation? Please refer to our job posting for all specific requirements. Recognizes opportunities and takes action. ein Mensch und keine Maschine sind. Denna webbsida krver att JavaScript r aktiverat fr att fungera korrekt. Job openings at Inktel Contact Center Solutions. Snabbanskan visar rekommenderade jobb baserat p din senaste skning och lter dig anska till 25+ jobb p ett par sekunder! verdade. Inktel Contact Center Solutions Outsourcing and Offshoring Consulting Doral, Florida 21,931 followers A leading business process outsourcer specializing in creating personalized call center solutions. Our vision To be recognized by our employees, clients, community, and peers as the standard for service and performance excellence. Then, please do let us know. BBB Business Profiles generally cover a three-year reporting period. Inktel is proud to be an Equal Opportunity Employer and Drug-Free Workplace. Equipment list will be provided upon initial interview. $55K-$70K Per Year (Employer est.) Our focus on people and employee-centric work environments lend themselves to a huge competitive advantage in the war for talent in the contact center industry. 33% of employees would recommend working at Inktel Direct with the overall rating of 2.7 out of 5. Puzzle solutions for Sunday, April 30, 2023. Customer Service Representative (Former Employee) - Work from home - October 29, 2022. We require all employees to be a minimum of 18 years of age and have a high school diploma or GED.
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inktel contact center solutions work from home