hattori hanzo shears complaints

We've constantly had issues with billing, withdrawing money when they are not supposed to (overdraft fees included), asked to change the monthly auth withdrawl date (not done), waiting forever to get shears back from the sharpening service, paying cash to get shears sharpened. On July 14th, 2022, 30 days after the initial purchase, our recurring billing system attempted her card automatically for her scheduled payment amount of $179.31, and it ran successfully. Multiple times prior kept coming up with excuses on the day he was suppose to return them . Cancellation and Refund Policy, Privacy Policy, and Service 13 Value 13 Shipping 13 Returns 10 Quality 13 Positive reviews (last 12 months): 16.7% View ratings trends 7 See all photos Comment I'll never purchase from Hanzo again and I own 4 pairs of their shears! Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Worth every penny! There are so many great, real Japanese and Korean brands that are worth their price. *********************** seemed pleased with the resolution that we provided. Hattori Hanzo Shears, Inc. is rated with a AAA rating from Business Consumer Alliance as of 4/18/2023. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie I even opted for the higher quality Japanese steel set. 61 customer reviews of Hattori Hanzo Shears. New Low in doing business. Als u dit bericht blijft zien, stuur dan een e-mail The representative assured me that it had been cancelled. Hattori Hanzo Shears Is this your company? What feels comfortable to you? The highest earners in the top 75th percentile are paid over $119,915. Advertisement. Your new shears will ship within 24 hours. He sold 5 of us in my salon shears all on one order. Size: 6.6" | Materials: Alloy and stainless steel. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. They were controlling the market as one of the monopolies in the industry which is absolutely atrocious. I never could understand why someone would spend so much on their tools. When you start to treat yourself the way you see yourself, your clients will pay you more, you will put out better haircuts, and most importantly your self esteem as a stylist will improve. But because it was already over the 2 week trial period, they wouldn't let me return of exchange them. 5/27/2022 i gave my 2 shears to my rep ********************************* and $90 to sharpen them. Hattori Hanzo Shears ranks 441st among Hair Care sites. Complete with thinning scissors, regular shears, clips, a comb, and a cape, youll have everything on hand to give yourself (or someone else) a professional-ish job from the comforts of home. Once upon a time, we would have shuddered at the thought of an at-home haircut. According to ourDiversity Pledge, 15% of products in our newly-published market roundups will feature Black-owned and/or Black-founded brands. 3.1. Am I right? Been harassed by spam text messages from this company for YEARS. Beauty Supplies and Equipment Retail. Sign up for free now, Sign up for free to participate on the website. While a splurge, they come with a lifetime warranty as well. Our best overall pick is the Matsui Aichei Mountain Offset Shear. The Judges overseeing this case are Allison Claire and Kimberly J. Mueller. Made from a specialized, high-carbon Japanese stainless steel, the Eighty-Eights are a great set of shears for both wet and dry cutting. Tip for consumers:Demo before you purchase. Complaints for Hattori Hanzo Shears, Inc. - Better Business Bureau BBB is here to help. Apparently it was never done! They are really aggressive in pushing you to purchase new shears constantly and if you have anything other then their shears they talk about them like they are trash. an. 3941 Park Drive, Suite 20-446 El Dorado Hills, CA 95762 Clearly these people don't know high quality from garbage. Si continas recibiendo este mensaje, infrmanos del problema Co workers all have different style shears all of them are a problem. Hattori Hanzo Shears Reviews in Dallas-Fort Worth, TX When questioned he said that he was my assistant and the shears would be back in 2 weeks. Hattori Hanzo Shears Management reviews - Indeed On top of all this my rep would not return my shears for months on end, ignore my messages and then my shears were so messed up I had to go with another company to fix them. These handy shears allow you to easily change the tension setting to suit your hair type and style preference. Wenn 4.0 Former Employee, less than 1 year My Experience-NM May 1, 2017 - Outside Sales Representative in Denton, TX Recommend CEO Approval Business Outlook Pros Backed by the National Science Foundation. best They in return told me that my shears would probably need sharpened and said they wouldnt do anything for me about looking at what my issue was as if they could do nothing about it. Whether it's the cover of Vogue, New York Fashion week, or Back Stage on Broadway you will find our shears going to work, making the world we live in a more beautiful place. Then randomly I saw a text in my JUNK messages that there was something wrong with my account info and it was hanzo. Unfortunately we were unable to accommodate her request to return due to being outside the 15-dat return period, but we want to ensure that *********************** has working shears that perform to her expectation. I did not know the return policy for it was not told to me in person. As a product is supposed to be made to fit according to certain audiences demand, customer makes sure that the product he/she is buying should be of best quality keeping in a reasonable and affordable price range. Hattori Hanzo stuck with all of our stylists when we were unable to work during covid. Getting a hold of anyone is impossible and I do not want to be stuck with these cheap pair of shears that I cannot use to do my job and per their website satisfaction guaranteed. This company's business is beauty supplies and equipment retail. Equal Employment Opportunity Act (EEOA) - 42 USC 2000e A year later they charged me saying I took a loaner which I never did. When I saw you can "test drive" them I was sold. I only wrote this post to avoid having this company scam customers into buying hundreds of dollars worth of products that aren't made ofthe advertised steel. Slide cutting feels like cutting softened butter and the precision cuts turn out perfect. Our 15-day return policy starts on the date of delivery, not the order date, so ***************** had until Sept 6th to contact us to return. They do have the best shears in the industry, but even if they didn't their connection to the stylists and they way they give back is what really matters. I would just like them to be returned. At this point, this is the only way to hold Hanzo accountable. *********************** purchased a shear on Nov 9, 2022 and began experiencing problems with the shear a little over a month after using it. Se continui a visualizzare Performance Rating Act - 5 USC 4303. The hype is real, Hanzos are my new babies. The loaner shears were so dull I couldn't work with them and the reps won't even come out to sharpen your shears unless they think they can sell you more. They try to seem that they have their operations under control when their employees are underpaid, burnt out, and unhappy. Price at time of publish: $10 Size: 6.5" | Materials: Stainless steel Our school shears were the worst and the local hanzo rep was so amazing and not only hooked me up with a 4 shear set with an easy payment plan, BUT also networked me to find my mentor and salon that I still have been working in since out of school. I bought Hattori Hanzo shears around 2018. All shears we can afford are machine made though, there isn't more than a handful of people alive that can hand forge quality blades. Hashir's Professional 5.5" German Barber Hair Cutting Scissors were made with DIY-ers and at-home pet groomers in mind. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. I own one pair and am still paying off 2. Sharp, easy to use, and comfortable to grip, they work well on crops and bobs. Havent had any complaint about the shear that I got from iShears.com Hattori Hanzodoes do business with Pingyang Yonghe Scissor Co. in Wenzhou City, China but it's unknown of what they have manufactured there. Highly recommend. Outside Sales Consultant Job in Orange, CA at Hattori Hanzo Shears Hattori Hanzo Shears requires a minimum down payment of 10% of the order total or $300 for a 4-shear set to ship so even after the successful $179.31 charge, the order did not ship out. Type in the email address you registered with. Hattori Hanzo Shears ranks 103rd among Hair Care sites. Revenue: $25 to $50 million (USD) Competitors: Unknown. My mentor went on to create scissor sharpening education and certification. The package was delivered on Aug 22nd. (Text Only Entry) (Schultz, C) (Entered: 04/23/2019), (#6) STIPULATION and PROPOSED ORDER for Dismissal With Prejudice by Hattori Hanzo Shears, Inc. (Attachments: #1 Proposed Order)(Hutner, Lindsay) Modified on 4/24/2019 (Huang, H). CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Im truly thankful for it all, My Hanzos are a dependable tool that I can always count on to get the job done. My total for all these is $2,800 that i pay $130 a month for. Please help us protect Glassdoor by verifying that you're a We Killed it, Tip for consumers:Buy 4 or more and get 18 months no interest.way better deal than buying 1. Our current rep was a hairstylist for 15 years before she started working for hanzo, so I felt like I could be honest with her. ), Age Discrimination in Employment Act (ADEA) - 29 USC 621-634 Pray you don't have a financial emergency because these people are like mob bosses expecting their payments. ************* also purchased a trimmer which is a non-returnable accessory per Hanzo policy, but we are open to making an exception to satisfy his concerns. Take tiny amounts of hair off and work slowly. I call again 3 days ago and ask to speak to *******, the man that answered said shes busy and hung up. Tip for consumers:Ordering online is fine, but having a local rep to order from and try is better. 2.9. Hattori Hanzo Shears Grow your business. Our sharpening staff indicated that more than the normal amount of steel needed to be removed to repair the damage. BCA has no information regarding government actions at this time. ********************** contacted our customer service department and made us aware of the situation so we agreed to send her a brand new replacement. ", When it comes to bangs, Nader suggests the following: Always trim your bangs when dry to avoid shrinkage. Truly less than one star would be what was deserved. In the 10 years prior to using hanzos I would purchase a new set of shears every year. Interested in Hattori Hanzo Shears, Inc.? . Reviewers complaining about Hattori Hanzo Shears most frequently mention customer service problems. Note that complaint text that is displayed might not represent all complaints filed with BBB. Bull$#*! Call the office and see if there is a local rep near you. We also love the more budget-friendly Coolala Stainless Steel Hair Cutting Scissors 6.5" because they hit a sweet spot between quality, ease of use, and affordability. Defeat it and take the ladder to the roof and head around to find a corpse with Rifle Ammunition x3. As tax-payers, we need to hold businesses accountable and ask serious questions. This company was there when no one else was. Feeling confident? Hold the sections between your fingers and use the same point and snip method as before. Hattori Hanzo Shears has a rating of 2.75 stars from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. Love love this shears oh my god it's cuts like butter I have owned other shears from reputable companies but this one is the best cut so smooth I was dancing all around the salon when I cutting my client hair she wanted to know what happen to me then I had her cut piece of my hair with it she was amazed how smooth it was, she tipped me double the amount she normally does and thank me for using such quality shears on her. Login to participate on the website. I can be reached directly at ************. If you know of one we should consider, please email us atcontact@byrdie.comand we will evaluate the product ASAP. Based on 13 reviews. Now I have spent $13 per month $10 plus tax since August. This fact does not disparage the company in any way. enviando un correo electrnico a The replacement shear was delivered to ********************** on Mar 22, 2023 so we assume that she is satisfied with the resolution and that the replacement shear is performing to her satisfaction. BCA has no information regarding advertising review at this time. No one wants crampy, uncomfortable fingers when snipping away. Individual salaries will vary depending on the job, department, and location, as well as the employee's level of education, certifications, and additional skills. I am a professional hair stylist and have been using different types of hair cutting shears for a long time now. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Hanzo doesn't fit in that category. Are Hanzo shears worth the price? : r/Barber - Reddit By far one of the best shears I've purchased, couldn't be happier! Our advice would be to pick a new career path, as commission based sales requires you to take responsibility for your actions. 2 complaints for Hattori Hanzo Shears, Inc.. Company resolves 100% of complaints brought to its attention from Business Consumer Alliance. File a Complaint Complaint. That was a lie. Fancy yourself a bit of a semi-pro at-home hairdresser? So I sent my shears in, and lo and behold when I got them back they still weren't working right. This is the Hattori Hanzo Shears company profile. Cases involving employment discrimination (gender, age, religion, etc. 3. om ons te informeren over dit probleem. Finally they completed my cancellation, where I was told all my information would be deleted from the system. Get it together Hanzo or at least act like you care! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The customer service/ sales reps are so helpful! Hattori Hanzo Shears Reviews, Ratings | Beauty near 3941 Park Dr , El . I attempted to contact her today in order to discuss a resolution, but she did not answer and her phone does not have a VM set up. (Hutner, Lindsay) (Entered: 04/12/2019), (#1) NOTICE of REMOVAL from El Dorado County Superior Court, case number PC 20190129 by Hattori Hanzo Shears, Inc. (Filing fee $ 400, receipt number 0972-8210007) (Attachments: #1 Exhibit A, #2 Exhibit B, #3 Civil Cover Sheet) (Hutner, Lindsay) (Entered: 04/12/2019), U.S. District Courts | Intellectual Property | Their performance is OK but I still can't get over how low quality they feel to use. This profile is powered by Birdeye. With a long, razor-sharp cutting edge, they move freely and have a comfortable handle for a clean cut at home. Apply for a Hattori Hanzo Shears Outside Sales Consultant job in Oklahoma City, OK. I returned the other set and kept the ones I liked. Copyright 2023 Hattori Hanzo Shears, Inc. i bought 2 pairs of shears and 1 pair of thinning shears. Her account was cancelled in July 2021 and no payments have been taken since. Your monthly payments will process automatically 30 days from your date of initial purchase. The same shear is available in just $200 on iShears.com. Falling Snow | nioh Wiki I highly recommend you spend your hard earned money somewhere else, where you'll be treated like you've spent thousands of dollars & not a few bucks. Thank you for posting this, you just saved me $1,800 . I have reached out on multiple occasions and the customer service is terrible. shears and their shears are bull$#*!. Why would anyone spend thousands of dollars on their scissors, when these ones do the job fine." Your hairstyle matters as well. This line features four shear lengths, dual removable tangs, straight handles, and a tried-and-true zero-offset ring configuration. You can always remove more, but once it's gone, its gone.. I'm able to sell similar shears for much less than those prices, the only difference is that DSC shears are made of Japanese steel! Last time I saved the message so if they tried to say they didnt call I have Proof. One of the shears was sent in for sharpening on May 24th, approximately a month and a half after purchase and was noted as having a couple significant nicks in the blade. I don't see that any attempts to contact us were made prior to that date. They also come coated in a thin layer of oil to ensure the blades are fresh, so be sure to wash them thoroughly before use. QUESTION ONE: ARE YOU A STYLIST OR A BARBER? File a complaint with your states Attorney General online, Describe your HH marketing scam experience (ex. On Dec 16th, 2021 ************************ purchased 7 pairs of shears for herself and 3 other stylists in her salon in order to maximize the associated discounts, as recommended by her Hanzo rep. ************************ states that the rep then told her she could call afterwards and have the order separated by stylist and preserve the cumulative discounts, although that is against company policy. They claim to have received "verbal authorization" from my daughter to deduct monthly payments from my mother's checking account. Hanzos based on quality should be sold under $399.00 Go look at Scissor Mall. Thank goodness I love my shears more so they make up for it. There was a class action lawsuit filed in the state of California on Feb 13, 2020 against Hattori Hanzo. Designed with a thumb cradle instead of a rounded thumb, we developed the HH22 to pocket the thumb for much more complete control in precision and scissor-over-comb work.

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