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In addition to verifying membership/coverage status and other important details,this step returns information on prior authorization requirements and utilization management vendors, if applicable. %PDF-1.6 % Report Fraud & Abuse | of authorization request(s). Beginning Friday, December 18th at 5:00pm EST, you Certain outpatient procedures, services, supplies. Thank you for using eviCores website today! For precertification, go online to eviCore.com or use the contact information below. There is a notion of utilization management being solely focused on cost savings. How do I obtain clinical certification for radiology tests? 571 0 obj <>stream CareCore National Web Portal Friday, April 28, 2023 10:41 AM For log in problems: Please try the email address that you registered with as your user name. Prime Therapeutics LLC (Prime) is a pharmacy benefit management company. As a valued user of our website, wed appreciate your feedback to help us improve your website experience. Care Management Programs Report Fraud & Abuse | Services requiring prior authorization through eviCore are outlined below. Benefit plans vary widely and are subject to change based on the contract effective dates. In some instances repeat exams for condition treatment or management will require prior authorization. Most PDF readers are a free download. Blue Cross, Blue Shield and the Blue Cross and Blue Shield symbols are registered marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies. Please click here to register for an account. <> 1-888-MDAETNA (1-888-632-3862) (TTY: 711) for all other plans. PDF eviCore Outpatient Diagnostic Imaging Medical Necessity Program - CDPHP eviCore made it easy to complete my primary task online. Directory Who to Contact for Preauthorization All providers must verify member eligibility and benefits prior to rendering non-emergency services. hbbd```b`` {dd"Xdw&e7eu"j`RH2f@d\B;IH~ Highmark recently launched the Auth Automation Hub utilization management tool that allows offices to submit, update, and inquire on authorization requests. Annual Utilization Statistics | What additional tools are available as add-on programs to the Cardiovascular solution? As the chief medical officer of eviCore healthcare, a medical benefits management organization within Evernorth Health Services, Dr. Eric Gratias and his team work to ensure . Please use the BCBSAZ MA prior authorization fax form or the eviCore online request tool, available on the secure MA . What types of cardiovascular procedures require prior authorization? This new site may be offered by a vendor or an independent third party. 400 Buckwalter Place Blvd. Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association. 6 0 obj Which EHRs does eviCores intelliPath ePA support? Providers | Getting Started | Starting A New Prior Authorization - eviCore The sleep management program does this by helping to ensure that appropriate sleep testing practices are followed and by supporting customers' use of PAP therapy. So how do we continue to think about best practices for telehealth? Receive support for technical or web portal related issue. As part of our continued effort to provide a high quality user experience while also ensuring the integrity of the information of those that we service is protected, Learn about the growing field, along with eviCore and Alegis Care's home solutions on our new Auth the Cuff podcast episode with Dr. Yvette LeFebvre, Chief of PAC/DME/Sleep Services. Simply, notify HAP within 48 hours of the emergency admission. Part of it involves making sure the computer speaks the same language as the medical records. Why would I switch to intelliPath ePA? Prior Authorization | Mercy Care Beginning on 3/15/21, web users will be required to log in to evicore.com in order to check the status of authorization request (s). 1 0 obj Our proprietary integrated system, Claims Studio, delivers savings through an enhanced focus on accurate claims payment. Genetic Testing | Prior Authorized Utilization Review | Lab - eviCore Please click here to register for an account. Member Rights Policy | Terms of Use | As part of our continued effort to provide a high quality user experience while also ensuring the integrity of the information of those that we service is protected, What do I do if a members eligibility is incorrect or not on file? Copyright 2022 eviCore healthcare. <> What do I tell my patient when their case is denied? Privacy Policy | *, Q2: Choose the primary task you came to the website to complete:*, Q3: Please rate the following statement: * As a valued user of our website, we'd appreciate your feedback to help us improve your website experience. E-Verify and IER Right to Work. In this weeks podcast, Dr. Torelli and Liz Avila discuss why its important for all patients to learn more about their care. Terms of Use | Bonus! What is the fastest way to do this? In addition, they face growing administrative burdens. Prior authorization is a process that is often criticized for denying carebut is actually designed to protect patients by ensuring they get the right care. Providers can call toll-free at 1-855-252-1117 between 6 a.m. to 6 p.m. (central time) Monday through Friday and 9 a.m. - noon Saturday, Sunday and legal holidays. Credentialing Credentialing and joining our network - 1-800-353-1232 (TTY: 711) Special programs and other phone numbers Availity help - registration questions, help with user name/password - 1-800-282-4548 . How does a computer make healthcare decisions? If the requested exam is denied, eviCore will notify both you and your physician and provide you with detailed appeal instructions. IMPORTANT: In the coming days, we will be migrating systems for our Contact us Chat with us now. EmblemHealth Reduces Preauthoriz . eviCore made it easy to complete my primary task online. Why do we recommend conservative treatment options first? Thank you for using eviCores website today! Where are Musculoskeletal Program guidelines and how are they accessed? Our newly redesigned provider solutions help reduce the complexities and costs involved in securing prior authorization(PA) for medical procedures and tests. You'll find more information on authorizations in the GEHA plan brochure. As a provider outside of Michigan who is not contracted with us, you should submit Medicare authorization requests via fax, using the proper prior authorization form. How do I know when my test has been authorized? Additional information on authorizations can be found in Chapter 5 (Care & Quality Management) of the Highmark Provider Manual. Check eligibility and benefits for members. Ethics & Compliance | Box 30757 Salt Lake City, UT 84130-0757 Payer ID#: 87726 (EDI claims submission) Pharmacy Beginning on 3/15/21, web users will be required to log in to evicore.com in order to check the status PDF 1-888-693-3210 http://www.medsolutions.com/implementation/abhil - Aetna While very useful when used appropriately, these studies have established some new guidelines to follow around this important test. Moving forward, please visit CoverMyMeds or via SureScripts in your EHR to learn more and submit all new PA requests electronically. For quick reference, see the GEHA member's ID card. How does my doctor access the Specialty Drug Management solution? Learn more about the life-interrupting issue of back pain, and the long-term benefits of saving surgery for a last resort. Medical Oncology: Call: 1 (866) 668-9250 Fax: 1 (800) 540-2406. It speaks to the rapidly evolving healthcare industry, especially the increasing role of prior authorization and how providers can more effectively navigate it. There are three ways to submit requests to eviCore healthcare for outpatient diagnostic imaging procedures: Contact them via phone at 1-888-693-3211 Monday through Friday between 8 a.m. and 9 p.m. EST. Beginning on 3/15/21, web users will be required to log in to evicore.com in order to check the status of authorization request (s). Visit www.evicore.com Call 800.533.1206 Monday - Friday: 7:00 a.m. to 7:00 p.m. Request a Consultation with a Clinical Peer Reviewer, Check Status Of Existing Prior Authorization, CAR-T Cell Therapy & Medical Oncology Disparities, Crunching the Numbers! Prior authorization requests for our Blue Cross Medicare Advantage (PPO)SM(MA PPO), Blue Cross Community Health PlansSM(BCCHPSM) and Blue Cross Community MMAI (Medicare-Medicaid Plan)SMmembers can be submitted to eviCore in two ways. Please click here to register for an account. Were on a quest to improve the experience of administrators, clinicians, and patients who work with us. Report Fraud & Abuse | Refer to theeviCore Webexpage to register and the select the menu bar symbol located on the left-side of the webpage and select "Webex Training". Please utilize our live chat feature which is available 7AM-7PM EST M-F. Tune into our new Auth the Cuff podcast episode with guest Dr. David-Park, Sr. Medical Director PAC/DME, for a great conversation on over utilization, a real-life patient example, and more. To request any additional assistance in accessing the guidelines, . *, Q2: Choose the primary task you came to the website to complete:*, Q3: Please rate the following statement: * Available Trainings eviCore periodically will host orientation sessions for providers for various care categories. 1-800-624-0756 (TTY: 711) for HMO and Medicare Advantage benefits plans. As a valued user of our website, wed appreciate your feedback to help us improve your website experience. The provider is responsible for verification of member eligibility and covered benefits. Availity is a trademark of Availity, LLC., a separate company that operates a health information network to provide electronic information exchange services to medical professionals. . ** Exception: Diabetic shoes and inserts are handled by Northwood, Inc . Thank you for using eviCores website today! eviCores evidence-based Radiology Clinical guidelines are based upon major national and international association and society guidelines and criteria. Member Rights Policy | Login | Providers | Univera Healthcare You might find that the answer is simpler than you think! What services are managed through the Musculoskeletal Therapies Program? GHI Medicare non-City of New York. How do I know when my test has been authorized? Beginning on 3/15/21, web users will be required to log in to evicore.com in order to check the status Thank you for using eviCores website today! What is included in the Radiation Oncology program? reCAPTCHA is not valid; Please try again! If you have questions on a request handled by AIM or eviCore, call the appropriate vendor, as noted above. IMPORTANT: In the coming days, we will be migrating systems for our stream Sign in Learn more about electronic authorization Pre-authorization lists Commercial of authorization request(s). Health Equity and Social Determinants of Health (SDoH), Over the Counter Equivalent Exclusion Program, Prior Authorization and Step Therapy Programs, Consolidated Appropriations Act & Transparency in Coverage, Medical Policy/Pre-certification: Out-of-area Members, Behavioral Health IP PA - IVR Caller Guide, Behavioral Health OP PA - IVR Caller Guide, Inpatient Preauthorization - IVR Caller Guide, Outpatient Preauthorization - IVR Caller Guide, Preauthorization: Check Request Status - IVR Caller Guide, Utilization Management Process Overview (Commercial), Patients medical or behavioral health condition, Date of service, estimated length of stay (if the patient is being admitted), Provider name, address and National Provider Identifier (NPI), Government Programs 877-774-8592 (MA PPO); 877-860-2837 (BCCHP); 877-723-7702 (MMAI). $4d? vI Examples of services that may require authorization include the following. Many changes will take effect \u003cstrong\u003eJuly 6, 2023\u003c/strong\u003e. Forgot Password? Who to Contact for Preauthorization | EmblemHealth What is included in the Radiology solution? Prior authorization of a service is not a guarantee of payment of benefits. MCG Clinical Criteria- Information on Highmark's incorporation of MCG Health evidence-based clinical guidelines into Highmarks criteria of clinical decision support. Preauthorization | Blue Cross & Blue Shield of Rhode Island Privacy Policy | All Rights Reserved. All Rights Reserved. As part of our continued effort to provide a high quality user experience while also ensuring the integrity of the information of those that we service is protected, Hospitals should contact CareAllies at (800) 227-9360 to obtain prior authorization. Learn more about the work eviCore's Advanced Analytics R&D team does to support the business with a spotlight on an analysis on conservative therapy for low back pain. Privacy Policy | Fax: If you are unable to use NaviNet, you may also fax your authorization requests to one of the following departments. They are discussing how recent technology innovations will be utilized to better partner with providers as we work to redefine healthcare and drive value to patients. Prior authorization fax: 800-267-8328 Behavioral health prior authorization fax: 877-840-5581. wont be able to apply to eviCore openings. (This information should not be relied on as authorization for health care services and is not a guarantee of payment.). PNS contact tool. %PDF-1.5 All Rights Reserved. The associated preauthorization forms can be found, Gastric Surgery/Therapy/Durable Medical Equipment/Outpatient Procedures: 888-236-6321, Home Health/Home Infusion Therapy/Hospice: 888-567-5703, WholeHealth Networks, Inc. (WHN), a subsidiary of Tivity Health Support, LLC.,for, View the List of Procedures/DME Requiring Authorization, View the List of FEP Standard and Basic Procedures/DME Requiring Prior Approval, View the List of FEP Blue Focus Procedures/DME Requiring Prior Approval, Non-Urgent Inpatient Authorization Submission, Urgent Inpatient Authorization Submission, Auth Automation Hub Frequently Asked Questions, Advanced Imaging and Cardiology Services Program, Musculoskeletal Surgery and Interventional Pain Management Services Prior Authorization Program, Post-Acute Care for Medicare Advantage members, Inpatient admissions (e.g., acute inpatient, skilled nursing facility, rehabilitation hospital, behavioral health facility, long-term acute care facility), Speech Therapy services, including those provided to Medicare Advantage members. 1-800-972-8382. If you donotget prior approval via the prior authorization process for services and drugs on our prior authorization lists: When and how should prior authorization requests be submitted? CHCP - Resources - RADIOLOGY IMAGING - Cigna Q4: How can eviCore make it easier for you to use this website? Contact J&B at 1-888-896-6233 or . Beginning on 3/15/21, web users will be required to log in to evicore.com in order to check the status Blue Cross and Blue Shield of Texas (BCBSTX) has contracted witheviCore healthcare (eviCore)*to provide certain utilization management prior authorization services for our government programs. If the provider or member doesnt get prior authorization for out-of-network services, the claim may be denied. Eligibility and benefits can be verified by accessing NaviNet or by calling the number on the back of the members identification card. Highmark adheres to the Centers for Medicare and Medicaid Services (CMS) coverage determinations for Medicare Advantage (MA) membership. Pre-authorization - Regence Q1: Overall, how satisfied are you with eviCores website? Beginning Friday, December 18th at 5:00pm EST, you MEDICAL POLICIES BCBSIL, as well as several independent Blue Cross and Blue Shield Plans, has an ownership interest in Prime. To determine which services require prior authorization (for medical necessity)** througheviCorefor BCBSTX government members, refer to: Medicaid providers

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