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I printed them out on my printer instead of keeping the details on my phone, but that was my choice. Lateral flow test (observed in-clinic) *. Had to leave for a cruise at 0415 the following day, wife in tears, thought no test result, no cruise. We hope you had a wonderful cruise and if you need any further assistance please don't hesitate to contact our team and we'd be happy to help. We often link to other websites, but we can't be responsible for their content. Search over 700 Click Manage account > Security. Recipients of the services and test results should exercise (or obtain) professional judgement in evaluating the test results when undertaking any course of action or inaction based on the test results. Hi Mrs Ryall, Thank you for your feedback. Privacy Policy - Chronomics Chronomics Ltd, London | Dna Testing - Yell Kindest regards,NiciaSocial Media Department. Anyone can write a Trustpilot review. It was stated barcode would be on box of covid test. Except as prohibited by applicable law, the services, bio-infrastructure, test kits and test results that are made available through or via Chronomics are provided as-is and without any warranty, representations, assurances, or guarantees of any kind whatsoever, whether express or implied (either in fact or by operation of law). To learn how Hurdle (a Chronomics Ltd. brand) handles your information, please see our privacy policy. WebIf you've not yet received your test results, please read the information below before contacting us. Necessary for scientific or historical research purposes or statistical purposes in accordance with applicable laws. Where applicable, your preferences in receiving marketing from us and our third-party providers. Ours is 5 minutes, personalized, and technical. All rights reserved. Chronomics Chronomics Chronomics Emergency Contact Number Necessary to comply with legal requirements, such as those set forth in the With Whom We share Personal Data section above. How do I contact Chronomics? We hope you have a great week! We are always looking to improve, so we will use your feedback as a suggestion to find new methods and channels for all of our customers to be able to register and use our products. Kindest regards,NiciaSocial Media Department. Reply Report inappropriate content Ashtonian1954 Wigan, United Level Contributor 23,541 posts 139 reviews 205 helpful votes 4. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. 3 Posts. AI-led Risk Prediction | Screening | Oncology Specialty Services Chronomics does not provide medical advice, nor directly administer any diagnostic medical tests, prescriptions, or other healthcare interventions. The date that we have confirmed your identity; or. Our Services and Results Are Not a Substitute for Medical Judgement. Chronomics This could relate to your personal health and wellbeing; the cleanliness of your environment, or any number of factors that affect how you live and work. About us Chronomics DO NOT USE THIS COMPANY. If you would like to get back in contact using the form below, I will personally ensure to respond and provide further investigation after locating your order and contact details. And this revolution is for everyone - its not about those who are rich enough to be able to afford it, or unwell enough to need it. We do not envision that any decisions that have a legal or significant effect on you will be taken concerning you using purely automated means, however we will update this Privacy Policy and inform you if this position changes. Hi Paul, Thank you for your feedback. Please wait until the above time frames have passed before contacting us. We are delighted to hear of the great service you received from Ryan. THEY ARE KEEN TO TAKE YOUR MONEY AND NOT REFUND WHEN YOU CANCEL YOUR ORDER IN A TIMELY MANNER! !Very far from being a happy bunny. If you still have questions or prefer to get help directly from an agent, please submit a request. We design and deploy bio-infrastructure across more than a dozen verticals to simplify, speed-up and scale the use of biomarkers to improve everyday decisions. Hi Brian, Thank you for your feedback. We are Chronomics Ltd a company registered in England and Wales. Our company registration number is 11120038 and our registered office is at 1 St James Court, Norwich, Norfolk NR3 1RU. How to contact us. You can contact us by to us at support@chronomics.com . How we may contact you. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Request your free 30-minute consultation with a Hurdle consultant to learn how remote diagnostic testing can benefit your organisation. I purchased the lateral flow tests. Ambassador had help line for people. Kindest regards,NiciaSocial Media Department. A year on, I get an email saying that I had been 'subscribed' to a service that I did not receive or want and money would be taken from my account. 2017-2023 Chronomics Limited. If you need anymore help, please don't hesitate to contact the team here: https://help.chronomics.com/contact-us and we'd be happy to help. Results Delivery & Monitoring, Who We Support Chronomics Phone Number: +44 20 For information about how to return a saliva/NPS collection kit to us, see clause 8.2. Privacy Policy Kindest regards,NiciaSocial Media Department. We highly appreciate your positive review and would like to thank you for using our services. A REAL person would have been so much more reassuring but there was no live person helpline!! However, not all of the early progress was smooth sailing, especially how we drove initial sales of our flagship product an epigenetic test looking at biological age. I would understand if I had sent the email to the wrong address but I used their online contact form and have still been ignored. free lookups / month. Contact information Find out how we combat fake reviews. Please fill out the contact form on the link below and we will reply as soon as possible. Get contact details including emails and phone numbers It can take up to 48 hours for your sample to reach our lab. To electronically move, copy or destroy your personal data in a standard, machine-readable form. We may disclose personal data to law enforcement, regulators or other third parties if we believe in good faith that its necessary (a) in connection with any investigation; (b) to comply with relevant laws or to respond to subpoenas or warrants served on us; (c) to protect or defend our rights, safety or property or of users of our Services or others; and/or (d) to otherwise to establish, bring or defend a legal claim; or (e) to assist in preventing any violation of the law; (f) to enforce our Terms of Use on our Sites or our Terms and Conditions for the Services (for example, if your actions appear inconsistent with such terms). I'd be more than happy to look into a refund request for you and resolve any ongoing concerns you may have with your order. We hope you have a wonderful week! WebAI-led cancer screening Prediction models for six main cancer types. I haven't got my test result yet, what should I do? If the saliva/NPS collection kit has been dispatched to you, your refund will be made within 14 days from the day on which we receive the saliva/NPS collection kit back from you or, if earlier, the day on which you provide us with evidence that you have sent the saliva/NPS collection kit back to us. For example, if you are located in the European Economic Area (EEA), the United Kingdom (UK) or Switzerland, we will provide an adequate level of data protection for the transfer of personal data to the to a non-adequate third country (e.g. WebAnyone know a phone number for Chronomics . I am extremely satisfied with their service. About Us Chronomics makes no endorsement or representation as to the accreditation, licensing or good-standing of any healthcare provider under applicable laws. Any other information you choose to provide to us. Couldnt find the code - after 9pm ins of searching and inputting wrong ones we opened the cassette and finally found it. Otherwise we will provide you with our justification as to why we need to continue using your data. In limited cases, the law permits us to keep your personal data indefinitely provided we put certain protections in place. Finding and choosing a private coronavirus (COVID-19) test provider To restrict processing of your personal data. Please see our Cookies and Other Online Tracking Technology Policy (Cookies Policy) for further information. Chronomics Corporate Headquarters, Office Locations and Contact Whenever we associate such information with you, as an identifiable individual, we treat it as personal data. The company began in the unlikely surroundings of Peru when two friends from Cambridge University Tom Stubbs and Toby Call met soon-to-be Commercial Lead Charles Ball and future Chief Technology Officer Rob Thompson (complete with motorbike and leather trousers) while they were all travelling. Please fill out the contact form on the link below and we will reply as soon as possible. We share personal data with our affiliates, vendors, consultants, and other third-party providers who need access to such information to provide the Services or to assist us in providing the Services, including for example, we may share your information with a laboratory, healthcare provider, telemedicine organization, cloud service provider, shipping entity, or third-party such as our contractors or consultants who are assisting in the Services or providing technical support. The company registration number is 11120038, Its main line of business activity is Research and experimental development on biotechnology, and the company is listed as Active. 64.99. Lab Partner Program See the Retention and Deletion section below for further information. The services, bio-infrastructure, test kits and test results are not intended as a substitute for any medical advice or professional judgement of health status. 99. PCR test (observed in-clinic) *. you have objected to its use and our investigation is pending or you require us to keep it in connection with legal proceedings. Please do not hesitate to contact us if we can help with anything else.Kind Regards,Ana. Contact Their latest funding was raised on Jan 8, 2019 from a Seed round. Chronomics, Ltd. - Overview, News & Competitors Cheap Covid tests available through BA and Tui may not have After securing enough initial investment to get things off the ground, our research developed a handful of novel biomarkers that could be used for a range of purposes from human and animal health, including pets and livestock, to lifestyle decision-making. Eventually found a TUI emergency number where a kind lady issued new bar codes and then all worked. The services, bio-infrastructure, test kits and test results are not intended as a substitute for any medical advice or professional judgement of health status. PCR test *. WebAnyone know a phone number for Chronomics . I'm so sorry to hear of any issues you had whilst trying to register your test. Remote monitoring tool - symptom checking, clinical decision support and remote consultations. If we make a change to this Policy that, at our sole discretion, is material, we will summarize the changes. We are thrilled to hear of the great service you've had with us and if you need anything please don't hesitate to contact our team and we would be happy to help! For Individuals On our return I asked for a refund but I was just blanked ( not possible) you provided result which were late thats it. No number to ring chronomics. That's great to hear that Ryan gave you fantastic service! It can take up to 48 hours for your sample to reach our lab. If you haven't found the information you're looking for, you can contact our team here. We are delighted to hear you are a returning customer and you have been happy with our services. Wishing you all the best. Seems a while now, but in Feb / March 2022 in structions detailed by Chronomics for me were complicated. I started to doubt I would be able to make it to the airport on time!Part of the problem was my fault. Chronomics Clicking on those links, or enabling those connections may allow third parties to collect or share data about you. But we couldnt use it till this number was entered! Chronomics is a tech-bio company on a mission to make biology accessible and actionable to everyone. Cookie Policy WebDo you agree with Chronomics's 4-star rating? A cookie is a small text file which a website stores on your computers hard drive, if permitted by your web browser. We may need your personal data to establish, bring or defend legal claims or where otherwise legally required or requested by the government. Our Services and Results Are Not a Substitute for Medical Judgement. If you do not consent to the collection, use or sharing of your personal data as described in this Privacy, please do not use our Site or provide us with information. A healthier future is within your grasp with our pioneering epigenetic testing kit. Any information described in this section may be non-identifying or associated with you and therefore identifiable. Trying to resolve this on line only led to going round in circles. This confirms they've been approved by a German organisation called TuV Sud. This version 1.2 was last updated November 14, 2022. But then, in March 2020, an already bumpy journey hit some seriously rough waters. I can't thank you enough in advance and I'll look forward to speaking with you soon. The website is simple to use, and they consistently offer top-notch customer support. We take reasonable technical and organizational measures to help protect personal data from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Our team plotted a course through several iterations of our product, working closely with customers on what they liked and didnt like about the technology platform, the tests and the interpretation of their results. We also ensure all reviews are published without moderation. Your results were late for our flight and we had to use airport tests. How to Contact Us - Help Center Hi David,Thank you for your feedback. WebContact Us If you still have questions or prefer to get help directly from an agent, please submit a request. The Chronomics contact (Ryan S.) was prompt, patient, and extremely helpful in guiding me through the process of registering my covid test a process I found pretty awkward and impossible without his help. I'm terribly sorry for any inconvenience caused. As-Is. Except as prohibited by applicable law, Chronomics (and its group, affiliates and representatives) expressly disclaims any and all liability for any consequential, indirect, incidental, special or exemplary damages, including without limitation any loss of revenues or profits or any loss of use of data, arising out of or connected in any way with the services, bio-infrastructure, test kits or test result; and Chronomics shall not be liable for acts, omissions or conduct of any third party (including without limitation any laboratories, healthcare providers, clinicians, contractors or otherwise) from the risk of harm or any damages from the services rendered or test kits manufactured, distributed, dispensed or sold by any third party. You was able to solve my problems with an immediate response which is very rare these daysI cant thank you enough for this great service, Hi David, Thank you very much for taking the time to provide us with such a positive review, if we can ever be of any assistance, don't hesitate to get back in contact. Take Control of your DNA. Nicholas Werner - Director, Regulat.. - Chronomics, Ltd. | ZoomInfo Lateral flow test *. Here you can contact via Chronomics Corporate Office is Lombard Business Park, Bizspace, London SW19 3TZ, United Kingdom. Tom Stubbs email address & phone number | Chronomics, Ltd. For reasons of substantial public interest. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Poor customer service from a company that people needed at the time of Covid-19.Following on from contact from Ty, I have used the form supplied on the Trustpilot response and have still not received an answer. We developed scientifically validated diagnostic and antibody testing kits, including Europes first saliva test coronavirus, and secured UK Government recognition as an approved testing partner. Replies to negative reviews in < 24 hours. Logistics & Fulfilment As-Is. We use your personal data as permissible or required by law. Thank God Covid is virtually finished as I would never use your company again. Their mutual interest in establishing a start-up organisation that could bring about positive change for both biological science and technology led them to draw up papers to launch the business a few years later, at the end of 2017, along with another Cambridge alumni (and future Chief Science Officer) Daniel Martin Herranz. I've ordered a number of things from them, and I've never been let down. No refund was received from them. 2023 Trustpilot A/S. WebContact Email solutions@chronomics.com Chronomics is a tech-bio company on a mission to make biology accessible and actionable to everyone. Except in rare cases, we will respond to you within 1 calendar month from either: We may change this Privacy Policy from time to time. 10 August 2021 at 10:49AM. Disclaimer. Kind regards,NiciaSocial Media Department. To request access to your personal data and how we process it. Similar Profiles. Yes, you dont have to wait days for someone technical to respond to you, our team understands knowledge bases, and your account, and well hand hold you through all your questions. You may ask us to restrict the processing of your personal data in the following situations: In certain circumstances, you may ask for your personal data to be removed from our systems. Hi John, Thank you for your lovely feedback! Best wishes,TyService Desk Manager. This Policy only applies to our websites and mobile applications (Sites) that link to this Policy and for the purpose of providing you with goods and services directly or together with our partners, vendors and contractors (the Services). CHRONOMICS Modern Slavery Statement, Employee Benefit Consultants Click here for information on the upcoming Bank Holidays. Days would then end with pitches to literally hundreds of investors to secure the necessary funding to stay afloat (particularly apt for Toby, who was forced to live on a boat, while Tom sofa-surfed to save on overheads). Privacy Policy To withdraw your consent to processing your personal data. If you could come back to me, it would be greatly appreciated. System Status Were not a biology company, or even a bioengineering or biotech company. Well get back to you as soon as possible. very frustrating. WebThank you for taking the time to leave some feedback for us here at chronomics. Careers, Contact Parental/guardian submission of their childrens personal data for the purposes of obtaining Services is permitted. Thank you for your continued support throughout the United Kingdoms response to COVID-19. The world is at the dawn of a bio-revolution - with science set to transform our lives in the coming decades. SaaS, Android, Cloud Computing, Medical Device), Operating Status of Organization e.g. Chronomics We have appointed a data protection officer (DPO) who is responsible for overseeing questions related to this Privacy Policy. I have sent a request to your email asking for your order details so we can look into this further for you, if you could come back to me, I would be very grateful. Except as prohibited by applicable law, Chronomics (and its group, affiliates and representatives) expressly disclaims any and all liability for any consequential, indirect, incidental, special or exemplary damages, including without limitation any loss of revenues or profits or any loss of use of data, arising out of or connected in any way with the services, bio-infrastructure, test kits or test result; and Chronomics shall not be liable for acts, omissions or conduct of any third party (including without limitation any laboratories, healthcare providers, clinicians, contractors or otherwise) from the risk of harm or any damages from the services rendered or test kits manufactured, distributed, dispensed or sold by any third party. Eventually I changed my PW and then the computer allowed me to proceed and complete the whole process. According to the latest confirmation statements submitted on the 2020-12-31, there are currently 12 directors. Well get back to you as soon as possible. WebChronomics does not provide medical advice, nor directly administer any diagnostic medical tests, prescriptions, or other healthcare interventions. About Us All Chronomics communications were great, and all testing procedures went very well the day before our cruise. Very efficient service, very friendly and caring, very informative the furniture specialist were Richard and Liam, highly recommended . Check out what 15,625 people have written so far, and share your own experience. Total amount raised across all funding rounds, Total number of Crunchbase contacts associated with this organization, Total number of employee profiles an organization has on Crunchbase, Total number of investment firms and individual investors, Total number of organizations similar to the given organization, Descriptive keyword for an Organization (e.g. Except as prohibited by applicable law, the services, bio-infrastructure, test kits and test results that are made available through or via Chronomics are provided as-is and without any warranty, representations, assurances, or guarantees of any kind whatsoever, whether express or implied (either in fact or by operation of law). 5 free lookups per month. I haven't got my test result yet, what should I do? Recipients of the services and test results should exercise (or obtain) professional judgement in evaluating the test results when undertaking any course of action or inaction based on the test results. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. RebelBio and SOSV are the most recent investors. Reply Report inappropriate content Ashtonian1954 Wigan, United Level Contributor 23,616 posts 140 reviews 205 helpful votes 4. Second opinion - working with leading cancer centres in the UK and the US. We will provide this to you electronically in a structured, commonly used and machine readable form. We want all our products to be easy to use, and our contact centre is always there to help. Home sample collection kits. Active, Closed, Last funding round type (e.g. If there is anything else we can assist you with please feel free to contact us on: https://help.chronomics.com/contact-us Best Wishes Waleed social media associate The services, bio-infrastructure, test kits and test results are not intended as a substitute for any medical advice or professional judgement of health status. If you need anything else, please don't hesitate to get in touch with our team here: https://help.chronomics.com/contact-us and we'd be more than happy to help! We I have emailed directly and also numerous times via the contact form on their Website with not even a acknowledgement from them. London,SW19 3TZ Co-located between the US and Europe, were a team that spans science, technology, supply chain, operations, commercial - and were growing.

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